Terms of Service

These Terms of Service govern your use of the Nouraaz Collection website and services. By accessing or placing an order, you agree to the following terms:

1. Product Descriptions and Accuracy

We strive to ensure that product descriptions, images, and pricing are accurate. However, slight variations in color, packaging, or design may occur due to screen settings or supplier updates.

2. Order Acceptance

All orders are subject to availability. We reserve the right to cancel or refuse any order for reasons including:

  • Out of stock items

  • Incorrect payment details

  • Fraudulent activity or misuse

3. Payment Terms

You agree to pay the total amount at checkout, either via:

  • Cash on Delivery

  • Advance Payment (Bank transfer, JazzCash, Easypaisa)

Nouraaz Collection is not responsible for payment failures caused by third-party gateways or services.

4. Shipping and Delays

While we make every effort to deliver your order on time, delivery dates are not guaranteed. Delays due to courier issues, weather, or holidays may occur.

5. Return Eligibility

Only damaged, defective, or incorrect items qualify for returns. See our detailed Refund Policy above for return procedures.

6. User Conduct

You must not misuse our website or violate any applicable laws. Any fraudulent or abusive behavior may result in order cancellation and legal action.

7. Policy Updates

Nouraaz Collection reserves the right to modify these terms at any time without prior notice. Continued use of the website means you agree to the latest terms.

📞 Contact Us

We're always here to help and happy to hear from you!

📧 Email: nouraazcollection@gmail.com
📱 WhatsApp/Call: 0311 2961066
📍 Or tap the WhatsApp Button on the website for instant messaging!

Customer Support Hours: Mon-Sun, 10:00 AM – 10:00 PM