❓ Frequently Asked Questions (FAQs)

1. What products do you offer?
We specialize in a variety of Fragrances, Cosmetics, Ladies Garments, and Baby Born Kits, all handpicked to meet the lifestyle needs of modern Pakistanis.

2. Do you deliver in every city of Pakistan?
Yes! We ship to all cities, towns, and regions across Pakistan via trusted courier services.

3. What are your delivery charges?
A flat fee of Rs. 250 is charged on all orders, regardless of location.

4. How long will it take to receive my order?
Your order will typically arrive within 2 to 5 working days. For remote areas, it may take slightly longer.

5. What payment methods do you accept?
We accept both Cash on Delivery (COD) and Advance Payment via bank transfer or mobile wallets like JazzCash and Easypaisa.

6. Can I return a product if I don’t like it?
We only accept returns for products that are wrongly sent, broken, or defective. Return requests for “change of mind” are not accepted.

7. How do I request a return or exchange?
Message us on WhatsApp at 0311 2961066 within 7 days of receiving the product. Please share:

  • Your order number

  • Pictures of the product

  • Reason for return

If your return qualifies under our policy, we’ll process the return or exchange.

8. How do I contact customer service?
Use the WhatsApp Button on the website for quick messaging or reach out directly: